Delete your account or company data
You can ask us to delete your Meeronix Expense login (your personal account), or — if you are an owner — your whole company and all of its data.
How it works
- Sign in and confirm with your 2FA code on this page (or in the mobile app under Settings → Privacy & account).
- Deletion is scheduled 30 days later so that mistakes can be undone and you can download your records. You can cancel any time before then.
- On the deletion date we permanently delete the data. Backups containing it are overwritten within 35 days.
What is deleted
- Your login: name, email address, password, 2FA secret, recovery codes and sessions. Records you captured for your company (transactions, approvals, receipts) belong to the company and stay there, shown as “Deleted user”.
- A company: all transactions, receipts and documents, payroll and employee records, reports, SARS packs, users and the audit log. We keep only the company name and our own billing invoices, which tax law requires us to keep (5 years).
South African law (for example the Tax Administration Act and the Companies Act) generally requires businesses to keep financial records for 5 years. Download a full export first.
Can't sign in? Email [PRIVACY CONTACT EMAIL] from the address on your account and we will verify and process your request within 30 days. See our Privacy Policy.